E-Junkie for Selling Digital Downloads

After using another digital download system for about six years, I just recently switched to E-Junkie, and I'm very pleased.

I had been using Payloadz.com since I first started selling my web business forms. Although the service generally worked well, complaints from customers that something malfunctioned were too frequent. More serious, to me, was the fact that as time went by, customer support went way downhill. Where initially I received fairly quick and cheerful responses from a real person, over time this turned into slower and slower responses, much more brief and less helpful, and they began to be unsigned, as if they came from a computer or a massive faceless corporation, which I actually knew was not the case. I found it difficult to carry on a support thread with someone who had no name.

These things bothered me. But I thought that the price I was paying - $70/month for about 30 downloads - was typical and reasonable. So imagine my surprise when I discovered that E-Junkie came very well-recommended, and that it would cost me $5/month for exactly, precisely the same service!

I was nervous about switching, but finally took the leap. So far, everything has been entirely smooth, no problems, no complaints from customers. To be fair, I haven't had much need for customer support yet, so that remains to be seen. My impression is that it will be pretty decent. But even if it's mediocre, I'm no worse off than before, plus I have $65 more in my pocket every single month.

Here's a list of features offered by E-Junkie - visit E-Junkie.com for more information. By the way, I am not affiliated in any way with the company other than being a customer.

• Easy to use, centrally managed service
• Digital storage & delivery for files & codes
• Supports multiple payment processors
• Copy-paste Buy Now and Shopping Cart buttons
• Supports variants for tangible products
• Shipping and packaging calculator
• Sales tax and VAT calculator
• Packaged products
• Inventory management
• Product promotion
• Discount codes
• Affiliate management
• Autoresponder, updates & newsletters
• Sales tracking, built in support for Google Analytics
• Customization
• Download link renewals
• Easy integration with 3rd party and custom services
• Logs & e-mail notifications
• Globalized
  

I'll report in again a little further down the line when I've had more experience with them.