A rare treat: stumbling upon a high-quality web site

I believe I've found what I consider to be a truly high-quality web site, and it was entirely by mistake, in the course of my life as a normal person, not as a web developer. Actually, that's not that surprising, because I believe that it's only when we are using a web site the way a normal person does - and not observing it consciously and critically the way a web developer does - that we can really appreciate its value.

It's my local library's site: www.chapelhillpubliclibrary.com.

• It has a logical, memorable domain name. I don't care if it's a little long - I'm just grateful it doesn't include any initials or hyphens, or use an obscure domain extension.
• The page design is uncrowded and easily readable. The pretty colors and pleasant graphics are just icing on the cake. And check out what happens when you click on "Children" from the top menu, or "Teens" - the page structure is familiar, but the design has altered to better match the content.
• The navigation - well, I didn't have to think about it at all. I found everything without having to dig or click aimlessly. Crucial!
• The really cool thing is - with the above factors not getting in the way, I'm free to make use of the very useful functionality offered - find out if a book is in the collection and whether it's currently checked out or not, see if I have overdue books, pay a fine, or get on a waiting list to borrow a certain book.

The amount of skill and planning that must have gone into producing that deceptively simple interface with many layers of functionality behind it is impressive. I might just imitate some aspects of this site in some of my own work!