Tuesday, February 27, 2007

I finally switched my main business land-line phone to digital cable

I finally switched my main business land-line phone to digital cable. That Bell South business phone (with all the bells and whistles, including a fax line "Ringmaster Service") was costing me about $112/month, for the past five years, Time-Warner cable is charging me $30/month for almost the same service.

So far, it's absolutely indistinguishable from the previous phone service. It sounds perfectly good, everything works fine, and I barely know I changed.

There were a couple of down-sides:

-- The big one - I had to change phone numbers. Once BellSouth gives you a business phone number, you are completely married to BellSouth for as long as you want to keep the phone number. I really didn't want to change numbers, but for $72/month, it seemed worthwhile. The old phone company put a "...This number has been changes. The NEW number..." recording on the old line, and I sent out notices to all of my clients, letting the most important ones know personally. I don't think I will lose any business over this, but regardless, I can't have BellSouth holding me captive for $112/month forever.

-- The digital phone service doesn't allow for faxes. Or, probably not. Maybe it will work, he said. But it would have to share the main phone number. I don't want to put my clients through that, so I got the fax-to-email service that I mentioned in an earlier post here.

-- If the cable goes out, we'll lose TV, internet, and phone. Oh well. I have a cell phone, I can go to a Wi-Fi location and use the internet, and I can do without TV for years if need be.

Anyway, I believe this is turning out to be a good move. I'm on a roll of reducing cyclical expenses; I think most of us don't realize the impact of, for instance, a $72 bill every single month - on and on - forever.

3 Comments:

Anonymous Anonymous said...

Welcome to the club. I've been with cable since 2000 and would have it no other way... unless something better comes along.

March 15, 2007 5:02 AM  
Anonymous Anonymous said...

Hi Patty,

So, how's the fax service working out for you? My wife and I run a small web design company and I have a similar story to yours in that our phone bill runs us around $200/month plus any out-of-area calling.

Currently we have several phone lines but we don't really need more than one for voice and one for fax.

Can you send faxes with your service?

Phone quality seems OK? What if you now decided to leave digital cable...could you retain your number or would you have to switch it again?

Thanks for your insights-they are very helpful. And, BTW, I recently purchased your web contracts package and it is VERY NICE!!

John

April 5, 2007 1:43 AM  
Blogger Patty J. Ayers said...

Hey John - It's working out fine. The only thing I *can't* do is send faxes the normal way, but I've realized that there's no situation in which I really need to send a "scanned" fax. It's always a digital document which I can just save as a PDF (with free PDF creation program, CutePDF) and email.

Phone quality has been 100% good. About keeping my phone number if I switched *away* from digital phone, I don't know, I'd have to ask.

I'm glad the contracts package is being useful!

Patty

April 5, 2007 9:49 AM  

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